The objective is to combine people and technology to produce the most efficient workflow, whilst maintaining top quality translation. Efficiency in our office operations means that we can respond to your requirements fast and can provide more cost-effective solutions for you.
However, every project is different, and larger less familiar types of project may seem to present a daunting challenge initially. Our approach is to think carefully about all aspects of the workflow required before commencing and subdivide the project into manageable stages, which can then be delegated to the right people and managed with the appropriate technology.
Although computer technology can be utilised to speed up or fully automate workflow, translation remains an essentially intellectual process which requires a high level of human involvement!
This means that our quality and service is all about our people, and we devote considerable resources to translator recruitment and the training of our office staff, based in Nottingham, in the East Midlands.
Similarly, many of our translators have been providing us with excellent translations for many years. New recruits, who have to have at least 3 years’ experience of freelance translation, are carefully selected and then trialled over a period of six months before they are finally invited to join our team.
Maintaining client confidentiality is a central priority within all our client relationships. All client data is securely stored, maintained and regularly backed up on our servers.
In 2016 we signed up to the Cyber Essentials information security scheme and were approved with flying colours.
To request a copy of our confidentiality policy contact firstname.lastname@example.org