Rail

Interpreting support to Progress Rail

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The client Our client Progress Rail is the UK’s largest manufacturer of permanent way infrastructure. Progress Rail Services UK Ltd. specialises in the design and manufacture of permanent way switches and crossings and engineered products for mainline, freight, industrial and light rail customers in the UK and globally in Europe, Australia, Brazil and Hong Kong.

progress-rail-case-study

The project

The client had arranged a meeting with senior personnel from SNCF the French national rail operator. The Progress Rail MD, who speaks fluent French and had planned to attend, was called away at the last minute. As a result, AST were asked at one day’s notice to provide an engineering specialist French interpreter for the meeting.

The visit was part of an ongoing qualification process to become an approved supplier to SNCF. It was crucial that Progress Rail made a professional and competent impression.
The interpreter provided by AST was perfect for the task, she was both reliable and competent, despite having limited time to prepare for the specific discussion. The itinerary was based around a guided tour of the Progress Rail machining facilities and cast iron foundry at their Sandiacre site, with an emphasis on their quality control systems.

Positive outcome

The visit was a success with SNCF granting full approval to continue the qualification process.

Progress Rail also have an ongoing requirement for text translation of large international rail tender invitations, specifications, contracts and related documentation from and into French, Portuguese, Arabic, German and Spanish for the above and other markets.

Lionel Heinke, the company’s International Development Specialist says “As part of our long term business strategy, we are looking to become more of a presence outside of the UK, so it is critical to our future that we develop long term supply contracts. The service that AST provide is reliable and professional, often responding to requests on a very short turnaround.

We see AST as a partner in our future endeavours into new markets and in supporting our existing overseas customers.”

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