Once we've received your project requirements and source files, we will process your source files using our specialist translation software (TM CAT tool) where possible and send you a quote with a cost breakdown and estimated turnaround time.
When the quote is accepted, we place the project with qualified translators or translation teams who specialise in the subject of the texts involved and are native speakers of the required target languages. We make sure the linguists have any relevant reference material such as previous translations and glossaries to ensure consistency with the existing material.
The translator will invest time in getting familiar with any glossaries and client-specific communication guidelines to make sure the translation adheres to your terminology and tone of voice. If our linguists have any questions about the project along the way, we clarify these with you to ensure the texts and wider context of the project are understood by those working on them.
When the project is finalised, we make sure any glossaries or translation memories are updated with new terminology from the project to ensure consistency and cost savings in similar texts in future and deliver the completed files to you. It’s that simple!
We are certified to ISO 9001:2015 and the translation services standard ISO 17100:2015. View our quality policy for more information.
Our company mission is to help industry leaders, marketeers and other senior decision-makers reach global audiences and communicate effectively across borders and cultures.
Over the years we’ve developed a set of values which we think set us apart:
• We help people on their paths to success
• We do business with cheerful professionalism
• For us people come first, systems second
• We’re dedicated to and invested in our company and field
• We have an uncompromising attitude to quality
• We’re driven to innovate and continuously improve
• We go beyond the obvious
If you have a translation project you’d like to discuss with one of our project managers contact us today