Rail & General Engineering Translations

Case Study

Interpreting support for meeting with French national rail operator, and ad hoc translation of rail tender documentation

Our client Progress Rail is the UK’s largest manufacturer of permanent way infrastructure. Progress Rail Services UK Ltd. specialises in the design and manufacture of permanent way switches and crossings and engineered products for mainline, freight, industrial and light rail customers in the UK and globally in Europe, Australia, Brazil and Hong Kong.

The client had arranged a meeting with senior personnel from SNCF the French national rail operator. The Progress Rail MD, who speaks fluent French and had planned to attend, was called away at the last minute. As a result, AST were asked at one day’s notice to provide an engineering specialist French interpreter for the meeting.

The visit was part of an ongoing qualification process to become an approved supplier to SNCF. It was crucial that Progress Rail presented a professional and competent impression.

The interpreter provided by AST was perfect for the task, she was both reliable and competent, despite having a limited knowledge of the product. The itinerary was based around a guided tour of the Progress Rail machining facilities and cast iron foundry at their Sandiacre site, with an emphasis on their quality control systems.

The visit was a success with SNCF granting full approval to continue the qualification process.

Progress Rail also have an ongoing requirement for text translation of large international rail tender invitations, specifications, contracts and related documentation from and into French, Portuguese, Arabic, German and Spanish for the above and other markets. Lionel Heinke, the company’s International Development Specialist says “As part of our long term business strategy, we are looking to become more of a presence outside of the UK, so it is critical to our future that we develop long term supply contracts. The service that AST provide is reliable and professional, often responding to requests on a very short turnaround.

We see AST as a partner in our future endeavours into new markets and in supporting our existing overseas customers.”

Case Study

Total Mast Solutions recently awarded translation work to AST Language Services. The company designs, manufactures and supplies custom built aluminium masts (5m-40m in height) for commercial, security and municipal applications. To support their export sales strategy Total Mast Solutions required translation of their web-pages and product list. The on-line pages were already available in French, Arabic and Spanish, and AST was asked to supply Hindi, Mandarin Chinese and Russian.

Clients

Progress Rail Services

Progress Rail Services

Total Mast Solutions

Total Mast Solutions

Supplier of custom built aluminium masts.

Many thanks for the translations. This is going to be a great addition to our website.

Manufacturer of building products:

Very satisfied...pleased with the quick turnaround...everyone was very helpful. We would come to AST straight away in future.

Manufacturer of packaging machinery:

Over the past year I would say that we have been fully satisfied with your services and that we will continue to use AST in the future.

Hoval

Hoval

Specialists in heating technology and heat recovery:

We are extremely satisfied with the service you provide. Especially our mother company, where most of the texts for translation originate. All of these translations are used for our customers, which makes it important that they are ‘English’ and not ‘German/English’.

We have additional client relationships in this sector which we are not permitted to disclose due to supplier non-disclosure agreements. To request a copy of our Confidentiality Policy please email office@astls.co.uk